Hedahls and ASE
The ASE (Automotive Service Excellence)
certification program was originally designed for hands-on technicians
as a standard of quality for the automotive service industry. In 1987,
Hedahls instituted a program to reward our employees for demonstrating
that level of professional competence, with the idea that if our parts
professionals have the same knowledge as service professionals, we would
be better able to serve our customers. Since that time ASE has also
added a test just for auto parts professional. Over the years since,
dozens of Hedahls people have passed hundreds of ASE competency test in
all of the areas of expertise offered by ASE.
Here are the highlights of our ASE program:
A raise the first time you pass a test ($.25 per hour for hourly people
or $50 per month for salaried people).
A $400 bonus for the first time you pass and a $200 bonus for each
subsequent test passed. (One test per session—the tests are given twice
a year, in May and November.)
To try to ensure that we have expert coverage in each store, we asked
that each employee request an area of expertise and that no duplicates
be allowed in any store until all six areas are filled—first come, first
served. Also, if an employee has passed a test, received a bonus and a
raise, then quits and is later rehired, any additional test passed will
earn a $200 bonus and not a raise. Full-time employees who have been
working at least six months by test day are eligible for this program.
Clearly, when it comes to a high quality, well trained and knowledgeable
HEDAHLS HAS IT!